Self check-in, always a popular enhancement request, had a lot of interest but remained somewhat elusive as we didn’t have a good consensus as to how it should behave.  If it only takes a phone search to find the right record are we begging for abuse?  If we ask for more information, the process is slowed down quite a bit; ...

Version 2.0 of our check-in application made many cosmetic changes along with some popular improvements including: Pager entry – associate a restaurant style pager to one or more children being checked inBar code scanning – scan a church member card to quickly pull up the household or individualRapid Bar code check-in – ...

As other check-in solutions surfaced, ours seemed to maintain a preferential position in the marketplace.  I believe that the preference was built not strictly on the capability I described yesterday, many solutions began providing much of the same, but also the intangibles such as:Ease of use - Rick did an ...

Fellowship Church (FC) had to make some changes to the Children’s church check in process (see my previous post Hyper Growth is hard) to improve the visitors experience, ease the burden on the data entry team, improve upon security, and decrease the time it took to “flip” a service.  FC looked for partners/vendors to build ...

After recently watching several churches modify their process for children’s check-in to accommodate our check-in module, it occurred to me how much “queuing theory” comes into play.  How a church establishes its check-in queue can make all the difference whether a family believes they are waiting a long time or ...