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Solution Selling includes educating the church on Best Practices
30 November 06 12:43 PM | Jeff Hook | 0 Comments   
Last night I received a call from the field from one of our Delivery Managers. For Fellowship Technologies, a Delivery Manager is a consultant who works with a church partner (customer) to assist them with their implementation of Fellowship One. The purpose Read More...
Queuing Theory at Check-in
21 June 06 11:48 AM | Jeff Hook | 0 Comments   
After recently watching several churches modify their process for children’s check-in to accommodate our check-in module, it occurred to me how much “queuing theory” comes into play. How a church establishes its check-in queue can make Read More...
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Is your church management system optional? (Part 2)
26 April 06 11:43 AM | Jeff Hook | 0 Comments   
A fundamental building block that will allow a church to better care for its people is better quality information. However, if the church’s ministries are allowed to NOT use the church management system and its underlying database of people, they Read More...
Passive or Active Assimilation – What does your church practice?
15 April 06 11:41 AM | Jeff Hook | 0 Comments   
I was visiting with a customer recently and we were talking about their church’s philosophy on getting people involved in the church. During the conversation it became clear to both of us that, although their church offered many opportunities to Read More...
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A Whole New Way . . . Don’t Automate, Obliterate
12 February 06 11:18 AM | Jeff Hook | 0 Comments   
In the early 1990’s, Dr. Michael Hammer touched off an entire wave of reengineering work with his July 1990 Harvard Business Review article titled: Reengineering Work: Don’t Automate, Obliterate . There were many, many consulting practices Read More...